There are concessions made available to eligible electricity customers living in Tasmania. You can find information about these below or head to the Tasmanian Government website via this link concessions or the State Revenue Office of Tasmania’s website via this link concession – State Revenue Office.
The life support concession is a daily discount to eligible customers who use an approved life support system or who live with someone who uses one in their primary place of residence.
The approved devices and current discounts per day are:
To apply, complete the Application Form and have it certified by your medical practitioner, then send it to info@solsticeenergy.com.au. If you haven’t done so already, you should also register your life support equipment with us.
You can find information about how to do this here. If you have any questions or need additional help, please send us an email to the address above or call 1800 750 750
The Australian Government has extended the Energy Bill Relief Fund in 2025-26 to all Tasmanian residential households and small businesses*.
Two quarterly bill discounts of $75.00, up to a maximum amount of $150.00, will be applied to all residential and small businesses* accounts throughout the first half of 2025-26.
You don’t need to do anything to receive this bill discounts, we will automatically apply them to your electricity account.
*Small business is only entitled to receive the Energy Bill Relief Fund if its annual energy consumption of all the premises is, in aggregate, below 150MWh
The medical cooling or heating concession is a daily discount to eligible customers who have, or who live with a person who has, a medical condition that requires the cooling or heating of their primary place of residence to manage that medical condition.
The current concession is 52.975 cents per day.
You must have:
To apply, complete this Application Form have it certified by your medical practitioner then submit it to info@solsticeenergy.com.au
The annual electricity concession provides a daily discount to eligible customers as a cents per day rate. The current concession is 176.866 cents per day.
Eligible cards are:
To apply, complete this Application Form then submit it to info@solsticeenergy.com.au or complete the online form below.
I authorise:
Solstice Energy and the Tasmanian Department of Treasury and Finance (State Revenue Office) to use Centrelink Confirmation eServices to perform a Centrelink/DVA enquiry of my Centrelink or Department of Veterans’ Affairs Customer details and concession card status in order to enable Solstice Energy and the Tasmanian Department of Treasury and Finance (State Revenue Office) to determine if I qualify, or continue to qualify for the Annual Electricity Concession.
Service Australia (the agency) to provide the results of that enquiry to Solstice Energy and the Tasmanian Department of Treasury and Finance (State Revenue Office).
The Australian Department of Immigration and Border Security and the Tasmanian Department of Premier and Cabinet to provide Solstice Energy and the Tasmanian Department of Treasury and Finance (State Revenue Office) with any personal information relating to me that is relevant in determining if I qualify, or continue to qualify for the Annual Electricity Concession.
I understand that:
Service Australia (the agency), the Australian Department of Immigration and Border Security and the Tasmanian Department of Premier and Cabinet will use information I have provided to Solstice Energy and the Tasmanian Department of Treasury and Finance (State Revenue Office) to confirm my eligibility for Annual Electricity Concession and will disclose to Solstice Energy and the Tasmanian Department of Treasury and Finance (State Revenue Office) personal information including my name, address, payment and concession card type and status.
This consent, once signed, remains valid while I am a customer of Solstice Energy unless I withdraw it by contacting them or the applicable department.
I can obtain proof of my circumstances/details from the applicable department and provide it to Solstice Energy and the Tasmanian Department of Treasury and Finance (State Revenue Office) so that my eligibility for the Annual Electricity Concession can be determined.
If I withdraw my consent or do not alternatively provide proof of my circumstances/details, I may not be eligible for the Annual Electricity Concession provided by Solstice Energy and the Tasmanian Department of Treasury and Finance (State Revenue Office).
