Business hours = Means within business hours, which is before 3 pm on a business day.
After hours = Means after hours, which is after 3 pm, and before 9 pm on a business day, and the customer pays any applicable additional after hours charge.
Business Day = A day that is not a Saturday or Sunday; or a public holiday appointed under the Public Holidays Statutory Holidays Act 2000.
Fees & Pricing
Solstice Energy offers simple, straight-forward pricing for Energy
Below you’ll find information about fees & pricing for our residential gas and electricity products.
25/26 Electricity Pricing
Prices are current as of 11 July 2025:
(All prices listed are inclusive of GST except where indicated)
| Anytime (TAS31) | Supply $1.369397 per day |
|---|---|
| Usage $0.284725 per kWh | |
| Heating and hot water (TAS41) | Supply $0.208712 per day |
| Usage $0.194337 per kWh | |
| Controlled load (TAS63) | Supply $0.254434 per day |
| Usage $0.140217 per kWh | |
| Controlled load (TAS61) | Supply $0.266179 per day |
| Usage $0.147348 per kWh | |
| Time of Use (TAS93) | Supply $1.481578 per day |
| Usage Peak $0.347686 per kWh | |
| Usage Off Peak $0.163525 per kWh | |
| Solar feed-in (TASX4I) | Feed-In 10c per kWh exported |
Time of Use (TAS93) Information
This tariff has 2 rates of usage charges Peak and Off-peak to try and encourage less use during peak time to reduce demand on the network. This is reflected in the price being high during peak times and lower in off-peak.
| Tariff Rate | Time Period (AEST-Australian Eastern Standard Time) |
|---|---|
| Peak | Weekdays: 7am-10am & 4pm-9pm |
| Off-Peak | Weekdays: 9pm-7am & 10am-4pm |
| Weekends: All day | |
| Tariff Rate | Time Period (ADST-Australian Daylight Saving Time) |
| Peak | Weekdays: 8am-11am & 5pm-10pm |
| Off-Peak | Weekdays: 10pm-8am & 11am-5pm |
| Weekends: All day |
Please note
Tariff 31, 41, 61 and 22 are now obsolete. Customers with one (or a combination) of these tariffs can retain these tariff structures, however if your connection is already on Tariff 93 or 94 as of 1 July 2024, you will be unable to change your tariff to any of the obsolete tariffs. These obsolete tariffs are also not available for any new connections from 1 July 2024
Electricity Services and Fees
Moving In and/ or Moving Out
Reconnection and/ or disconnection fee may apply. These fees may vary; Standard disconnection fee is $102.91 (GST incl) however may be higher under certain circumstances. Standard reconnection fee is $102.91 (GST incl) however may be higher, up to $441.84 (GST incl) under certain circumstances. Please call us on 1800 750 750 to chat through these fees or contact us.
Special Meter Read
Usually, your meter readings are automatic. However, if a manual reading is needed, the standard fee is $65.05 (GST incl) however may be higher under certain circumstances.
Other Services and Fees
There may be other non-standard pass-through fees that are charged by your distributor and are specific to your needs. Please call us on 1800 750 750 to chat through these fees or contact us.
| Services and Fees | Current Rate (GST incl) |
|---|---|
| Standard Reconnection fee | $102.91 - $170.01 |
| Same Day Reconnection received before 11AM* | $170.01 |
| Same Day Reconnection received between 11AM-3PM* | $236.97 |
| Emergency Reconnection After 3PM (After Hours)* | $441.84 |
| Standard Disconnection fee | $102.91 |
| Special Meter Read | $65.05 |
| * Time frame is determined by the distributor receiving and acknowledging the request. |