Solstice Energy

infoOur systems will be undergoing an upgrade from 26 May 2026 to 28 May 2026. During this time you may experience access and functionality outages in our online portal and mobile app. If you are moving into a new address and need to sign up for service, please call us directly on 1800 750 750 so we can ensure your power is connected in time for your move-in date. We appreciate your patience and understanding as we work to improve our systems.

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Thank you for choosing Solstice Energy!

You will receive a confirmation email shortly followed by a welcome letter. If you have selected to switch from another retailer and haven't selected a transfer date, your service will be transferred on the next business day.

You might even get a call from your previous retailer sometime over the next couple of weeks trying to win you back. Cheeky!

Did you know you can also switch your electricity account to Solstice?

Solstice Energy now retails electricity too! Follow the link and search your address to get started. Make sure to select 'Electricity' when you search.

Switch your electricity account

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All customers have access to the MySolstice Customer App

To find out more about the app, and how it can help you manage your account, follow the link below. You can access your account in the app two business days after sign-up.

MySolstice App

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Need to get in touch?

If you have any questions about your new electricity service, our Launceston based customer service team would love to help

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